How much of your time would this take?

Money isn't the only reason people give up on a dispute they'd win. This is the other one.

Untick anything you'd skip. Most people skip several, which is usually why a claim stalls.Calling the business, repeatedly~6hHold time, callbacks that don't come, being passed between people who can't decide anything.Chasing by email~4hWriting, following up, and keeping track of what was said when.Gathering and organising evidence~8hContract, change orders, invoices, payment records, and photographs, all found, sorted, and put in order.Writing a formal demand~3hGetting it in writing, to the right person, in terms that can't be brushed off.Sending registered mail~1hA trip to the post office, and the follow-up when nothing comes back.Filing a formal complaint~5hWorking out which body handles it, what they need from you, and then seeing it through.Documenting it publicly~3hPutting an accurate account on the record, carefully enough not to create a problem of your own.Compiling a file a lawyer could review~6hIf it does end up with an attorney, arriving organised costs you far less of their hourly rate.

About 36 hours of your time

Spread over weeks or months, in evenings and lunch breaks, against a business whose staff are doing this during working hours and have done it before. Every line above is work we do for you.

Estimates only¹, and the real figure depends entirely on how the business responds. See what we actually do at each of these steps.

Disclosures

1.Hour estimates are informed guesses rather than measured data, and no two disputes take the same effort. They are here to convey the shape of the work, not to predict what your advocacy file will require.